Posted 1 year ago
Directly manage all employees in the medical department, including Veterinary Technicians, veterinary assistants, medical receptionists, volunteers and interns to ensure high quality of animal care and customer service are provided to all
Foster a team environment by working effectively with all members of other departments to accomplish HSSV goals and objectives
Create and manage innovative programs and services to improve the level of care for, both, shelter animals and animals in the community
In conjunction with the Director, Medical Operations, develop and maintain annual operating budget, manage business office function and day to day transactional duties
Help to develop best practices with the support of other key resources; identifies root causes and solutions via analytical problem solving and presents possible solutions and recommendations clearly and succinctly.
Assists in the development and installation of procedure and controls to promote high quality standards, communication and information flow across the organization
Ensure excellent customer service is provided by all staff to internal and external customers